Privacy Policy

Last Updated: July 19, 2025

Florist Shop operates this store and website, powered by Shopify, to provide you with a curated shopping experience. This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal data.

By using the Services, you acknowledge and agree to this Privacy Policy.

Personal Information We Collect

We collect personal information that identifies or can be linked to you, such as:

  • Contact Information: Name, address, phone number, email.

  • Financial Information: Payment details, transaction history.

  • Account Information: Username, password, preferences.

  • Transaction Information: Items viewed, purchased, or returned.

  • Device & Usage Information: Device details, IP address, browsing activity.

How We Collect Personal Information

We gather information directly from you, automatically through your use of our Services, from our service providers, and from third-party partners.

How We Use Your Personal Information

  • Provide Services: To fulfill orders, process payments, manage accounts, and offer personalized experiences.

  • Marketing: To send promotional communications and advertisements.

  • Security & Fraud Prevention: To protect your account and prevent fraudulent activity.

  • Communication: To respond to inquiries and provide customer support.

  • Legal Compliance: To comply with legal obligations.

How We Disclose Your Personal Information

We may share your information with:

  • Service Providers: For payment processing, shipping, and marketing.

  • Business Partners: For marketing and advertising purposes.

  • Legal Authorities: If required by law or in connection with business transactions.

Relationship with Shopify

Shopify hosts our Services and processes your personal information to improve your experience. Shopify may share your data with third parties, as outlined in its Privacy Policy.

Third-Party Links

We are not responsible for the privacy practices of third-party sites. Please review their privacy policies before providing personal data.

Children's Data

Our Services are not intended for children under the age of majority. We do not knowingly collect data from children.

Security and Retention

While we take security measures, no method is completely secure. We retain your personal data as long as necessary to provide the Services, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have rights to:

  • Access: Request the personal data we hold.

  • Delete: Request deletion of your personal data.

  • Correct: Correct inaccurate data.

  • Portability: Receive your data in a transferable format.

  • Opt-out: Unsubscribe from marketing communications.

International Transfers

Your personal information may be transferred outside your country for processing, with adequate safeguards in place.

Changes to This Privacy Policy

We may update this policy and will notify you of significant changes by updating the "Last updated" date.

Contact

For questions or to exercise your rights, please contact us at:
Email: flowersshopdubai@gmail.com
Address: Al Quoz, Dubai, DU, AE